Managing your plan and invoices

Dutiva plans are billed in Canadian dollars with no long-term contract. From the billing portal you can see your current plan, update your payment method, download invoices, and change or cancel your subscription.

New annual subscriptions include a 14-day money-back guarantee; monthly plans are non-refundable after the billing date, apart from documented billing errors or an outage over 24 consecutive hours. See the Refund and Cancellation Policy for full terms. For a billing question or dispute, send a request under “Billing” and include the invoice or subscription reference — please don’t email full card numbers.