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Account & billing

Recovering access to your account

Locked out? Request a new sign-in link, or contact support if your email has changed.

If you can’t get in, first request a fresh sign-in link and check your most recent email. If you no longer have access to the email on file, or your address has changed, send a support request under “Account access” and tell us whether you can still sign in.

To protect your account, we may need to verify your identity before changing the email address associated with it. Complex account recovery is one of the situations where we may arrange a scheduled call.

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Dutiva provides compliance-oriented HR workflow support and does not provide legal advice. For high-risk employment decisions, consult qualified legal counsel.

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